Terms

The short version of how every project works. The signed scope (SOW) for your project governs where it says more.

Fixed scope

Every project starts with a one-page written scope: the work, the deliverables, the price, the date and the acceptance test.

Acceptance

The work is accepted when the acceptance test in the scope passes. If it does not pass, we fix the work at no extra cost until it does.

Payment

PayPal Business invoice (card or PayPal), in USD, due within 14 days of the acceptance test passing. The Model Migration Sprint is prepaid.

Refunds

LLM Bill Cut: if verified 30-day savings are less than the fee, we refund the difference. Verified saving = (old cost per request − new cost per request) × requests served. Model Migration Sprint: if quality on the agreed test set drops, we keep working at no charge until it matches. Other services: if the acceptance test never passes, you do not pay.

Confidentiality

We keep your data, code and business information confidential. An NDA is signed before any data is shared; NDA and DPA on request.

Ownership

You own all code, tests and reports we deliver for your project, from the moment they are paid for.

Liability

Our total liability for a project is capped at the fees you paid for that project.

Contact

Email khoatran.mma26@gmail.com or message Khoa Tran on LinkedIn. We reply within 24 hours.